- Books Name
- BUSINESS STUDIES-XII
- Publication
- ABCD CLASSES
- Course
- CBSE Class 12
- Subject
- Business Studies
SUPERVISION:
Overseeing and observing the subordinates at work to check that work is according to the plan and policies. Foreman, Overseer, and Superintendent.
MOTIVATION:-Process of influencing human behavior to work willingly for achieving organizational goals by satisfying their needs through various monetary and non-monetary incentives.
Features of Motivation:
- Internal feeling: Motivation is a desire of human being, which are internal and influence human behavior.
- Goal-directed behavior helps employees to improve performance and get their dreams fulfilled like promotion, high salary,
- Positive or negative:
- Positive motivations Provide positive rewards like an increase in pay, promotion, recognition, etc.
- Negative motivations use negative means like punishment, stopping increments, threatening, etc.
- Complex processes: Motivation methods depends from person to person and may have different effects on different persons
Importance of Motivation
- Brings peace and harmony: By fulfilling social needs tension and industrial disputes are reduced. Healthy and peaceful atmosphere brings harmony and teamwork to workplace
- Improves employee’s performance: Through monetary rewards, promotion, and recognition of work, management can get the cooperation of subordinates to contribute their best efforts towards the goals of the organization.
- Helps in organizational changes: In the fast-changing business environment, management convinces the employee to update their knowledge and skill to meet the challenges and employees are also ready to accept the changes.
- Alter negative attitudes of employees to positive attitudes: With suitable rewards, work recognition and positive organizational climate workers work with a positive attitude and forgot personal bitterness and disputes
- Reduce employee turnover: By getting incentives like bonuses, employee stock options and perquisite employee work with the organization for a longer period and has reduced employee turnover
Process of motivation
- Unsatisfied need: - the starting point of motivation. For example, a person wants to earn a salary of Rs 60000 p.m. from the present salary of Rs 40000.
- Tension: - need is recognized tension will be created on how to increase the salary.
- Drive: -tensions force him to act to fulfill his need.
- Search behavior: - find different ways to satisfy needs.
- Option 1st Remain in the firm work hard and get a promotion.
- Option 2nd Shift or join another organization offering a higher salary.
- Satisfied needs: - person chooses to shift to another firm and check that need has been satisfied or not.
- Reduction of tension: - when successfully satisfied needs he feels motivated and tension is reduced.