- Books Name
- Psychology Book Class-12
- Publication
- PathSet Publications
- Course
- CBSE Class 12
- Subject
- Psychology
Interviewing Skills
- An interview is a purposeful conversation between two or more people that follows a basic question and answer format.
- Interviewing is more formal than most other conversations because it has a pre-set purpose and uses a focused structure.
- There are many kinds of interviews. For example, the employment interview, information gathering interview, counselling interview, interrogatory interview, radio-television interview, and research interview.
Interview Format
- Once the objectives of the interview are established, the interviewer prepares an interview format.
- The basic format, regardless of the interview’s purpose, is divided into three stages:
Opening of the Interview
- It involves establishing rapport between two communicators.
- The purpose is to make the interviewee comfortable.
- Generally, the interviewer starts the conversation and does most of the talking at the outset.
- This serves two functions:
- it establishes the goal of interview
- it gives the interviewee time to become comfortable with the situation and the interviewer
Body of the Interview
- It is the heart of the process.
- In this stage, the interviewer asks questions in an attempt to generate information and data that are required for the purpose.
Sequence of Questions
- To accomplish the purpose of an interview, the interviewer prepares a set of questions, also called a schedule, for different domains, or categories s/he wants to cover.
- To do this, the interviewer must first decide on the domains/categories under which information is to be generated.
- These categories and the questions within them are framed ranging from easy-to-answer to difficult-to-answer.
- Questions are also formulated to assess facts as well as subjective assessment.
Closing the Interview
- While closing the interview, the interviewer should summarise what s/he has been able to gather.
- One should end with a discussion of the next step to be taken.
- When the interview is ending, the interviewer should give a chance to the interviewee to ask questions or offer comments.
Types of Interview Questions