MARKETING MANAGEMENT

Marketing is finding out what people want and creating products, services, or ideas according to the needs of the consumers.

Market Management

  • Is the art and science of choosing target markets and getting, keeping, and growing customers through creating, delivering, and communicating superior customer value?

PROCESS OF MARKETING

  1. Identification of Need to identify the needs of the target customers and develop products and services that satisfy such needs.
  2. Creating a Market Offering: Refers to a complete offer for a product having features like size, quality, taste, etc. at a certain price.
  3. Customer Value: Add value to the product so that the customers prefer it in relation to the competing products and decide to purchase it. Warranty, After-sale services, free home delivery
  4. Exchange Mechanism: Process through which two or more parties come together to obtain the desired product or service from someone giving something in return.

MARKETING AND SELLING