SUPERVISION:

Overseeing and observing the subordinates at work to check that work is according to the plan and policies. Foreman, Overseer, and Superintendent.

MOTIVATION:-Process of influencing human behavior to work willingly for achieving organizational goals by satisfying their needs through various monetary and non-monetary incentives.

Features of Motivation:

  1. Internal feeling:  Motivation is a desire of human being, which are internal and influence human behavior.
  2. Goal-directed behavior helps employees to improve performance and get their dreams fulfilled like promotion, high salary,
  3. Positive or negative:
    1. Positive motivations Provide positive rewards like an increase in pay, promotion, recognition, etc.
    2. Negative motivations use negative means like punishment, stopping increments, threatening, etc.
  4. Complex processes: Motivation methods depends from person to person and may have different effects on different persons

Importance of Motivation

  1. Brings peace and harmony: By fulfilling social needs tension and industrial disputes are reduced. Healthy and peaceful atmosphere brings harmony and teamwork to workplace
  2. Improves employee’s performance: Through monetary rewards, promotion, and recognition of work, management can get the cooperation of subordinates to contribute their best efforts towards the goals of the organization.
  3. Helps in organizational changes: In the fast-changing business environment, management convinces the employee to update their knowledge and skill to meet the challenges and employees are also ready to accept the changes.
  4. Alter negative attitudes of employees to positive attitudes: With suitable rewards, work recognition and positive organizational climate workers work with a positive attitude and forgot personal bitterness and disputes
  5. Reduce employee turnover: By getting incentives like bonuses,  employee stock options and perquisite employee work with the organization for a longer period and has reduced employee turnover

Process of motivation

  1. Unsatisfied need: - the starting point of motivation. For example, a person wants to earn a salary of Rs 60000 p.m. from the present salary of Rs 40000.
  2. Tension: - need is recognized tension will be created on how to increase the salary.
  3. Drive: -tensions force him to act to fulfill his need.
  4. Search behavior: - find different ways to satisfy needs.
    1.  Option 1st Remain in the firm work hard and get a promotion.
    2. Option 2nd Shift or join another organization offering a higher salary.
  5. Satisfied needs: - person chooses to shift to another firm and check that need has been satisfied or not.
  6. Reduction of tension: - when successfully satisfied needs he feels motivated and tension is reduced.