INTRODUCTION : 
In this chapter we shall read how consumers are exploited and what steps the government is taking to protect their interests. What are the factors causing exploitation of consumers. How consumer movement originated as a social force with the necessity of protecting and promoting the interests of consumers against unethical and unfair trade practices. The Indian government enacted the COPRA in 1986 on 24th December. Since then this day is celebrated as consumer Day in India. In October 2005, the government of India also enacted the RTI (Right to Information) Act which ensures its citizens all the information about the functions of government departments under COPRA a three tier quasi judicial machinery has been set up for redressal of consumer disputes. In this chapter we shall also focus on the Duties of a Consumer and the drawback of COPRA.  

Important terms:
    ·     Consumers. People who buy different articles to satisfy their needs.
    ·    Producers. People who manufacture or distribute different articles . 
    ·    Retailers. Shopkeepers who sell articles to the customer.
    ·    National Consumer Dispute Redressal. Consumer Court at the National level.
    ·    State Consumer Dispute Redressal Commission. Consumer Court at the State level.
    ·    Consumer International. Consumer Court at the International level.
    ·    District Consumer Court or District Forum. Consumer Court at the District level.
    ·    P. D.S. Public Distribution System initiated by the government to ensure the supply of essential goods at all corners of the country.
    ·    F.P.S. Fair Price Shops which are set up by the government to sell the essential goods at nominal price.
    ·    COPRA. Consumer Protection Act 1986 which was enacted by the government of India in 1986 to correct business conduct.
   ·   RTI. Right to Information Act which was enacted by the government of India in October 2005 to ensure its citizens all the information about the functions of government departments.

Rise of Consumer Awareness : –
· In India, the concept of consumer protection is not new. References to the protection of consumers’ interest against exploitation by trade and industry,     underweight and measurement, adulteration and punishment for these offences, were made in Kautilya’s Arthashastra.
· When the government withdrew itself from production activites and allowed the private sector to take over, it was felt that there is a greater need to           enforce discipline and regulation in the market.
 · Food safety become an important element of consumer awareness these days.
· This called for a strong legal measure to ensure that the manufacturers and sellers observe uniformity and transparency in prices, stocks and quality of their goods.

 


 

INTRODUCTION : 
In this chapter we shall read how consumers are exploited and what steps the government is taking to protect their interests. What are the factors causing exploitation of consumers. How consumer movement originated as a social force with the necessity of protecting and promoting the interests of consumers against unethical and unfair trade practices. The Indian government enacted the COPRA in 1986 on 24th December. Since then this day is celebrated as consumer Day in India. In October 2005, the government of India also enacted the RTI (Right to Information) Act which ensures its citizens all the information about the functions of government departments under COPRA a three tier quasi judicial machinery has been set up for redressal of consumer disputes. In this chapter we shall also focus on the Duties of a Consumer and the drawback of COPRA.  

Important terms:
    ·     Consumers. People who buy different articles to satisfy their needs.
    ·    Producers. People who manufacture or distribute different articles . 
    ·    Retailers. Shopkeepers who sell articles to the customer.
    ·    National Consumer Dispute Redressal. Consumer Court at the National level.
    ·    State Consumer Dispute Redressal Commission. Consumer Court at the State level.
    ·    Consumer International. Consumer Court at the International level.
    ·    District Consumer Court or District Forum. Consumer Court at the District level.
    ·    P. D.S. Public Distribution System initiated by the government to ensure the supply of essential goods at all corners of the country.
    ·    F.P.S. Fair Price Shops which are set up by the government to sell the essential goods at nominal price.
    ·    COPRA. Consumer Protection Act 1986 which was enacted by the government of India in 1986 to correct business conduct.
   ·   RTI. Right to Information Act which was enacted by the government of India in October 2005 to ensure its citizens all the information about the functions of government departments.

Rise of Consumer Awareness : –
· In India, the concept of consumer protection is not new. References to the protection of consumers’ interest against exploitation by trade and industry,     underweight and measurement, adulteration and punishment for these offences, were made in Kautilya’s Arthashastra.
· When the government withdrew itself from production activites and allowed the private sector to take over, it was felt that there is a greater need to           enforce discipline and regulation in the market.
 · Food safety become an important element of consumer awareness these days.
· This called for a strong legal measure to ensure that the manufacturers and sellers observe uniformity and transparency in prices, stocks and quality of their goods.

 


 

INTRODUCTION : 
In this chapter we shall read how consumers are exploited and what steps the government is taking to protect their interests. What are the factors causing exploitation of consumers. How consumer movement originated as a social force with the necessity of protecting and promoting the interests of consumers against unethical and unfair trade practices. The Indian government enacted the COPRA in 1986 on 24th December. Since then this day is celebrated as consumer Day in India. In October 2005, the government of India also enacted the RTI (Right to Information) Act which ensures its citizens all the information about the functions of government departments under COPRA a three tier quasi judicial machinery has been set up for redressal of consumer disputes. In this chapter we shall also focus on the Duties of a Consumer and the drawback of COPRA.  

Important terms:
    ·     Consumers. People who buy different articles to satisfy their needs.
    ·    Producers. People who manufacture or distribute different articles . 
    ·    Retailers. Shopkeepers who sell articles to the customer.
    ·    National Consumer Dispute Redressal. Consumer Court at the National level.
    ·    State Consumer Dispute Redressal Commission. Consumer Court at the State level.
    ·    Consumer International. Consumer Court at the International level.
    ·    District Consumer Court or District Forum. Consumer Court at the District level.
    ·    P. D.S. Public Distribution System initiated by the government to ensure the supply of essential goods at all corners of the country.
    ·    F.P.S. Fair Price Shops which are set up by the government to sell the essential goods at nominal price.
    ·    COPRA. Consumer Protection Act 1986 which was enacted by the government of India in 1986 to correct business conduct.
   ·   RTI. Right to Information Act which was enacted by the government of India in October 2005 to ensure its citizens all the information about the functions of government departments.

Rise of Consumer Awareness : –
· In India, the concept of consumer protection is not new. References to the protection of consumers’ interest against exploitation by trade and industry,     underweight and measurement, adulteration and punishment for these offences, were made in Kautilya’s Arthashastra.
· When the government withdrew itself from production activites and allowed the private sector to take over, it was felt that there is a greater need to           enforce discipline and regulation in the market.
 · Food safety become an important element of consumer awareness these days.
· This called for a strong legal measure to ensure that the manufacturers and sellers observe uniformity and transparency in prices, stocks and quality of their goods.

 


 

INTRODUCTION : 
In this chapter we shall read how consumers are exploited and what steps the government is taking to protect their interests. What are the factors causing exploitation of consumers. How consumer movement originated as a social force with the necessity of protecting and promoting the interests of consumers against unethical and unfair trade practices. The Indian government enacted the COPRA in 1986 on 24th December. Since then this day is celebrated as consumer Day in India. In October 2005, the government of India also enacted the RTI (Right to Information) Act which ensures its citizens all the information about the functions of government departments under COPRA a three tier quasi judicial machinery has been set up for redressal of consumer disputes. In this chapter we shall also focus on the Duties of a Consumer and the drawback of COPRA.  

Important terms:
    ·     Consumers. People who buy different articles to satisfy their needs.
    ·    Producers. People who manufacture or distribute different articles . 
    ·    Retailers. Shopkeepers who sell articles to the customer.
    ·    National Consumer Dispute Redressal. Consumer Court at the National level.
    ·    State Consumer Dispute Redressal Commission. Consumer Court at the State level.
    ·    Consumer International. Consumer Court at the International level.
    ·    District Consumer Court or District Forum. Consumer Court at the District level.
    ·    P. D.S. Public Distribution System initiated by the government to ensure the supply of essential goods at all corners of the country.
    ·    F.P.S. Fair Price Shops which are set up by the government to sell the essential goods at nominal price.
    ·    COPRA. Consumer Protection Act 1986 which was enacted by the government of India in 1986 to correct business conduct.
   ·   RTI. Right to Information Act which was enacted by the government of India in October 2005 to ensure its citizens all the information about the functions of government departments.

Rise of Consumer Awareness : –
· In India, the concept of consumer protection is not new. References to the protection of consumers’ interest against exploitation by trade and industry,     underweight and measurement, adulteration and punishment for these offences, were made in Kautilya’s Arthashastra.
· When the government withdrew itself from production activites and allowed the private sector to take over, it was felt that there is a greater need to           enforce discipline and regulation in the market.
 · Food safety become an important element of consumer awareness these days.
· This called for a strong legal measure to ensure that the manufacturers and sellers observe uniformity and transparency in prices, stocks and quality of their goods.

 


 

INTRODUCTION : 
In this chapter we shall read how consumers are exploited and what steps the government is taking to protect their interests. What are the factors causing exploitation of consumers. How consumer movement originated as a social force with the necessity of protecting and promoting the interests of consumers against unethical and unfair trade practices. The Indian government enacted the COPRA in 1986 on 24th December. Since then this day is celebrated as consumer Day in India. In October 2005, the government of India also enacted the RTI (Right to Information) Act which ensures its citizens all the information about the functions of government departments under COPRA a three tier quasi judicial machinery has been set up for redressal of consumer disputes. In this chapter we shall also focus on the Duties of a Consumer and the drawback of COPRA.  

Important terms:
    ·     Consumers. People who buy different articles to satisfy their needs.
    ·    Producers. People who manufacture or distribute different articles . 
    ·    Retailers. Shopkeepers who sell articles to the customer.
    ·    National Consumer Dispute Redressal. Consumer Court at the National level.
    ·    State Consumer Dispute Redressal Commission. Consumer Court at the State level.
    ·    Consumer International. Consumer Court at the International level.
    ·    District Consumer Court or District Forum. Consumer Court at the District level.
    ·    P. D.S. Public Distribution System initiated by the government to ensure the supply of essential goods at all corners of the country.
    ·    F.P.S. Fair Price Shops which are set up by the government to sell the essential goods at nominal price.
    ·    COPRA. Consumer Protection Act 1986 which was enacted by the government of India in 1986 to correct business conduct.
   ·   RTI. Right to Information Act which was enacted by the government of India in October 2005 to ensure its citizens all the information about the functions of government departments.

Rise of Consumer Awareness : –
· In India, the concept of consumer protection is not new. References to the protection of consumers’ interest against exploitation by trade and industry,     underweight and measurement, adulteration and punishment for these offences, were made in Kautilya’s Arthashastra.
· When the government withdrew itself from production activites and allowed the private sector to take over, it was felt that there is a greater need to           enforce discipline and regulation in the market.
 · Food safety become an important element of consumer awareness these days.
· This called for a strong legal measure to ensure that the manufacturers and sellers observe uniformity and transparency in prices, stocks and quality of their goods.

 


 

INTRODUCTION : 
In this chapter we shall read how consumers are exploited and what steps the government is taking to protect their interests. What are the factors causing exploitation of consumers. How consumer movement originated as a social force with the necessity of protecting and promoting the interests of consumers against unethical and unfair trade practices. The Indian government enacted the COPRA in 1986 on 24th December. Since then this day is celebrated as consumer Day in India. In October 2005, the government of India also enacted the RTI (Right to Information) Act which ensures its citizens all the information about the functions of government departments under COPRA a three tier quasi judicial machinery has been set up for redressal of consumer disputes. In this chapter we shall also focus on the Duties of a Consumer and the drawback of COPRA.  

Important terms:
    ·     Consumers. People who buy different articles to satisfy their needs.
    ·    Producers. People who manufacture or distribute different articles . 
    ·    Retailers. Shopkeepers who sell articles to the customer.
    ·    National Consumer Dispute Redressal. Consumer Court at the National level.
    ·    State Consumer Dispute Redressal Commission. Consumer Court at the State level.
    ·    Consumer International. Consumer Court at the International level.
    ·    District Consumer Court or District Forum. Consumer Court at the District level.
    ·    P. D.S. Public Distribution System initiated by the government to ensure the supply of essential goods at all corners of the country.
    ·    F.P.S. Fair Price Shops which are set up by the government to sell the essential goods at nominal price.
    ·    COPRA. Consumer Protection Act 1986 which was enacted by the government of India in 1986 to correct business conduct.
   ·   RTI. Right to Information Act which was enacted by the government of India in October 2005 to ensure its citizens all the information about the functions of government departments.

Rise of Consumer Awareness : –
· In India, the concept of consumer protection is not new. References to the protection of consumers’ interest against exploitation by trade and industry,     underweight and measurement, adulteration and punishment for these offences, were made in Kautilya’s Arthashastra.
· When the government withdrew itself from production activites and allowed the private sector to take over, it was felt that there is a greater need to           enforce discipline and regulation in the market.
 · Food safety become an important element of consumer awareness these days.
· This called for a strong legal measure to ensure that the manufacturers and sellers observe uniformity and transparency in prices, stocks and quality of their goods.

 


 

INTRODUCTION : 
In this chapter we shall read how consumers are exploited and what steps the government is taking to protect their interests. What are the factors causing exploitation of consumers. How consumer movement originated as a social force with the necessity of protecting and promoting the interests of consumers against unethical and unfair trade practices. The Indian government enacted the COPRA in 1986 on 24th December. Since then this day is celebrated as consumer Day in India. In October 2005, the government of India also enacted the RTI (Right to Information) Act which ensures its citizens all the information about the functions of government departments under COPRA a three tier quasi judicial machinery has been set up for redressal of consumer disputes. In this chapter we shall also focus on the Duties of a Consumer and the drawback of COPRA.  

Important terms:
    ·     Consumers. People who buy different articles to satisfy their needs.
    ·    Producers. People who manufacture or distribute different articles . 
    ·    Retailers. Shopkeepers who sell articles to the customer.
    ·    National Consumer Dispute Redressal. Consumer Court at the National level.
    ·    State Consumer Dispute Redressal Commission. Consumer Court at the State level.
    ·    Consumer International. Consumer Court at the International level.
    ·    District Consumer Court or District Forum. Consumer Court at the District level.
    ·    P. D.S. Public Distribution System initiated by the government to ensure the supply of essential goods at all corners of the country.
    ·    F.P.S. Fair Price Shops which are set up by the government to sell the essential goods at nominal price.
    ·    COPRA. Consumer Protection Act 1986 which was enacted by the government of India in 1986 to correct business conduct.
   ·   RTI. Right to Information Act which was enacted by the government of India in October 2005 to ensure its citizens all the information about the functions of government departments.

Rise of Consumer Awareness : –
· In India, the concept of consumer protection is not new. References to the protection of consumers’ interest against exploitation by trade and industry,     underweight and measurement, adulteration and punishment for these offences, were made in Kautilya’s Arthashastra.
· When the government withdrew itself from production activites and allowed the private sector to take over, it was felt that there is a greater need to           enforce discipline and regulation in the market.
 · Food safety become an important element of consumer awareness these days.
· This called for a strong legal measure to ensure that the manufacturers and sellers observe uniformity and transparency in prices, stocks and quality of their goods.